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Privacy Policy

Last updated: April 2025

Prometheus Financial Solutions LLC ("Prometheus," "we," "us," or "our") operates this website (the "Site"). This Privacy Policy describes how we collect, use, and protect information when you visit our Site or communicate with us. We are a business-to-business software and technology consulting firm serving financial institutions; we do not knowingly collect personal financial data from consumers through this Site.

1. Information We Collect

We collect information only when you voluntarily provide it to us, such as when you submit a contact form, request information about our services, or communicate with us by email or phone. This information may include:

  • Name and job title
  • Organization or financial institution name
  • Business email address and phone number
  • The nature of your inquiry or project interest

We use this information solely to respond to your inquiry, evaluate a potential business relationship, and communicate with you about our services. We do not sell, rent, or share your contact information with third parties for marketing purposes.

2. Automatically Collected Information

When you visit the Site, our servers and analytics tools may automatically record certain technical information, including:

  • IP address and general geographic region
  • Browser type and version
  • Pages viewed and time spent on each page
  • Referring URL and exit pages
  • Date and time of your visit

This data is used in aggregate form to understand how visitors use the Site and to improve its content and performance. It is not used to personally identify individual visitors.

3. Cookies and Tracking Technologies

The Site may use cookies and similar technologies to support basic site functionality and to collect aggregate usage analytics. Cookies are small text files stored on your device by your browser. You may configure your browser to decline cookies or to notify you when a cookie is being set; however, doing so may limit certain features of the Site. We do not use cookies to track your activity across unrelated third-party websites or to serve targeted advertising.

4. How We Use Your Information

Information collected through this Site is used for the following purposes:

  • To respond to inquiries and provide information about our services
  • To evaluate and establish business relationships with financial institutions
  • To improve the content, functionality, and usability of the Site
  • To comply with applicable legal obligations

We do not use your information for automated decision-making or profiling.

5. Information Sharing and Disclosure

We do not sell or trade your personal information. We may share information in the following limited circumstances:

  • Service providers: Third-party vendors who assist us in operating the Site or conducting our business (such as web hosting, analytics, or email delivery providers), subject to confidentiality obligations.
  • Legal requirements: When disclosure is required by law, court order, or governmental authority, or when we believe disclosure is necessary to protect the rights, property, or safety of Prometheus, our clients, or others.
  • Business transfers: In connection with a merger, acquisition, or sale of all or a portion of our business, in which case any acquirer would be bound by this Privacy Policy or provide equivalent protections.

6. Data Retention

We retain contact information submitted through the Site for as long as is reasonably necessary to respond to your inquiry and to maintain a record of our business communications, or as required by applicable law. You may request deletion of your information at any time by contacting us at the address below.

7. Security

We implement reasonable administrative, technical, and physical safeguards to protect information submitted through this Site from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee the absolute security of any information transmitted to or stored by us, and you provide information at your own risk.

8. Third-Party Links

The Site may contain links to third-party websites, including partner platforms, the Fiserv DNA App Market, and other industry resources. These sites are governed by their own privacy policies, and we are not responsible for their content or data practices. We encourage you to review the privacy policy of any third-party site you visit.

9. Children's Privacy

This Site is intended for business professionals in the financial services industry. We do not knowingly collect personal information from individuals under the age of 18. If we become aware that we have inadvertently received such information, we will delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we do, we will revise the "Last updated" date at the top of this page. We encourage you to review this page periodically. Your continued use of the Site following any changes constitutes your acceptance of the revised policy.

11. Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us:

Prometheus Financial Solutions LLC

Email: team@prometheusfs.com